How to choose a Mobile Car Detailing company or Mobile Car Wash
As a mobile car wash and detailing company ourselves, we have been asked this question so many times when receiving calls from people out of state, or outside the service area.
Mostly home stay moms and retired people will ask us where they can find a reputable business and what they should look for. After we explain that we operate legally, and how we choose the chemicals to use, we asked them what is their major concern.
Most people will start with their safety, since the mobile services come to their house, and continue with risks of having their expensive or collectable car paint damaged due to unexperienced technicians or bad tools and chemicals.
Also a lot of pedants are concerned with the chemicals used inside.
Here is our answer to most of the similar requests:
Make sure, no matter what, you choose a company or detailer that is licensed, bonded and insured.
It may come as a shock, but less then 10% of the mobile car wash and detailing service companies are compliant with the law.
Here are the 3 must have before considering hiring a mobile company.
- To be licensed. This requires background and credit check and compliance with your state laws.
- To be bonded. This will cover possible unpaid wages and injuries claims from an employee towards the company. And don’t think this matter should not concern you, because the cleaning will be done on your personal property or your business property and being naive about this can drag you in a costly lawsuit.
- To be insured. Being insured it will guarantee you are covered in case of any damages caused by the company you choose to hire. Ex: paint damage, key damage, driveway spills, personal belonging inside the car, and many more.
We have been hired many times to correct a paint restoration job, where the customer paid $300 – $400 dollars to an unlicensed and uninsured company to polish their car, and after the job was done and they took their car out in the sun, they realized their $100k car paint is a complete mess. And in a situation like this, unless the guy is responsible, you can’t get your money back, you can’t sue anybody, you can’t get your car fixed, unless you pay a premium to have a professional company restore it.
We tried to search similar articles with some advice on how to choose your mobile detailer, and most of them are written by reporters with no field experience. The only advice offered by these reporters is to look for online reviews and BBB. They also advice you to look for the low prices.
Those are great tools and a good start, but like with any other vendor, please make sure they are licensed, bonded and insured.
As for the prices, usually you get what you paid for.
The logical way to save money, is if you buy a coupon or get first time customer discount.
We have customers shopping around for the best price with no other concerns but the price. They would like us to match a $15 car wash that they were offered by an “X” mobile car wash. We politely decline them and if the conversation allows, we will ask them to look a little into the price. Meaning, driving to their location and washing the car with proper chemicals and tools, you are looking at minimum 1.5h of labor + the gas + chemicals and overhead, it will cost a $10 loss on the company proving the service.
As stated above, unless is a promotion, don’t buy underwage products of services, because at the end of the day, it will cost you and your community more.
Thank you for taking the time to read our article and we hope you find this useful!
PS: we are not professional writers, so we advise you to get the idea from this article, not to look for the quality of it